AI-augmented Agile delivery for regulated enterprises.

Current engagement: driving AI-augmented Agile delivery in Mercedes-Benz’s SAP S/4HANA Finance programme, where regulated, compliance-driven delivery meets the first wave of production AI tooling.

• Embedding Claude Code, Microsoft Copilot and n8n into the delivery lifecycle (testing cycles, development workflows and production version upgrades), turning AI experiments into governed, repeatable practice.
• Partnering with Train Management to scale SAFe across multiple ARTs in the Record-to-Report value stream.
• Coaching teams and senior stakeholders through the cultural shift AI-augmented Agile demands.

Global Technology Services engagement aligning data operations across two continents, balancing governance compliance with deployment velocity.

• Spearheaded end-to-end Agile delivery for Global Technology Services, aligning North American and European data operations.
• Orchestrated technical coordination across complex data platforms with 100% governance compliance while sustaining high deployment velocity.

A 19-month fully remote engagement with Roche’s e-commerce organisation in Basel, coordinating two interdependent teams through a major digital transformation in Diabetes Care.

• Led the Agile transformation of the E-commerce division, managing two high-dependency, interconnected teams.
• Implemented a hybrid Scrum/Kanban framework that accelerated delivery of critical HealthTech products.
• Mentored leadership on mindset shifts and lean portfolio management.

Remote engagement with a US automation consultancy, jointly leading the development team with the Product Owner and owning the release management process end to end.

• Optimised RPA delivery by streamlining the path from backlog to production; owned release management, reducing production incidents through improved refinement practices.
• Facilitated knowledge-transfer protocols that increased team cross-functionality by 30%.

Engagement inside Santander’s Global Transactional Banking programme during a critical scaling phase, reporting delivery health directly to the Steering Committee.

• Informed Steering Committee decisions with data-driven insights on team maturity and delivery health.
• Transformed the relationship between Product Owners and teams, increasing backlog readiness and sprint predictability by 20%.

First engagement as an independent consultant: a high-compliance ePrivacy programme at one of the UK’s largest banks, delivered fully remote.

• Introduced Definition of Done and Definition of Ready frameworks, cutting ticket carry-over by 40%.
• Provided three months of intensive coaching to internal staff, successfully transitioning the team to self-management.

Permanent role at the world’s leading bedbank, leading the team behind UNICOL, the unified payment collection platform processing payments at global scale.

• Led development of UNICOL, a high-scale global payment solution, cutting payment transaction response times by 75% by replacing legacy architecture with high-performance software.
• Scaled Agile practices using the Nexus framework and implemented OKRs to align departmental goals with corporate strategy.

Agile Coach for the studio behind some of the most-downloaded driving games on mobile, taking the organisation from pure waterfall to iterative delivery.

• Engineered a full waterfall-to-Agile transition, shipping the company's first game built entirely under Scrum.
• Migrated the flagship title "Extreme Car Driving Simulator" from Unity 3 to Unity 2019 through iterative Scrum cycles.

First banking engagement, inside BBVA’s technology subsidiary, scaling delivery of an aggregator product that became core to BBVA’s enterprise offering.

• Scaled the BBVA One View project using SAFe, partnering with Product Owners on a real-time multi-bank aggregator.
• Resolved deep-seated team conflicts, boosting morale by 50% as measured by team health checks.

Where the developer-turned-coach path began: five years at a mobile games studio, moving from building APIs to transforming how the whole production department delivered.

• As Scrum Master (2014-2017), transformed the entire production department from traditional project management to Agile across a portfolio of 30+ projects and secured ISO 9001 certification by standardising Agile processes.
• As PHP Developer (2012-2014), built API integrations (MySQL, CodeIgniter), the technical DNA behind effective communication with engineering teams and a solid grasp of architectural bottlenecks.

First industry role, and the start of the engineering background that still anchors the coaching work today.

• Engineered features and handled incident management for the corporate intranet (VB.NET, SQL Server), improving internal project tracking.
• Early full-stack work integrating HTML5 and JavaScript.